How-to

Sublimation Printer Clogged? How to Unclog It

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If your sublimation printer is clogged, work from the gentlest fix to the strongest: print a nozzle check, run a head cleaning only if lines are missing, check again, and stop after a few cycles. If that doesn't clear it, wait several hours and try again, then move to the maker's stronger cleaning or support. Most clogs on sublimation printers come from not printing often enough, so the long-term fix is printing a little every week.

The steps below follow the maintenance guidance Epson and Sawgrass publish, with notes for converted EcoTank printers, which have no maker support for sublimation ink.

Sublimation printer clogged? Check the symptom first

Not every bad print is a clog. Match what you see before you start cleaning, because every cleaning cycle uses ink.

What you see Likely cause Where to start
Thin horizontal lines or banding Partially clogged nozzles Nozzle check, then head clean
One color missing (e.g. not printing yellow) Clogged channel, empty or expired ink, air in line Check ink level, nozzle check
Patchy or streaky fills Clogged nozzles, or heavy ink on thin paper Nozzle check; try heavier paper
Nozzle check perfect, colors still wrong Color profile or print mode Check settings and ink maker's profile
Faded only after pressing Press time, temperature or blank See our sublimation troubleshooting guide
Printer won't print at all Connection, driver or error state Printer display and maker's support

Sublimation ink always looks dull on paper, so judge color after pressing. Judge clogs on the nozzle check pattern.

How to unclog a sublimation printer, step by step

  1. Print a nozzle check. Use the printer's maintenance menu or driver utility. Sawgrass recommends one periodically and at the start of a large print job. Look for gaps or faint segments in each color's lines.
  2. Check the ink. Make sure every tank or cartridge has ink and isn't past its date. Epson lists its T49M sublimation ink as good for 2 years from production or 6 months after opening, and Sawgrass says expired cartridges raise the risk of clogs. Our sublimation ink shelf life guide covers dates and storage.
  3. Run one head cleaning. If your printer lets you pick colors, clean only the channels with gaps. Don't turn the printer off during a cleaning; Sawgrass says to start again with a nozzle check if one is interrupted.
  4. Print another nozzle check. Often one cleaning is enough.
  5. Repeat, but cap it. Sawgrass's support pages limit head cleans to a handful in a row (three in one article, five in another). Epson's ink tank guides suggest stopping after three cleanings.
  6. Wait. Epson's ink tank guides say that if three cleanings haven't helped, leave the printer for about 12 hours, then check again. Ink often softens a stubborn clog while the printer sits.
  7. Use the stronger cleaning only if needed. Sawgrass offers head flushes after head cleans. Epson ink tank printers offer Power Cleaning; Epson says it uses more ink, needs each tank at least one-third full, and requires 12 hours between runs.
  8. Clean the capping station (Sawgrass). As a last step, Sawgrass says to clean the capping station with warm or hot distilled water only. Other liquids can damage the sponge and print head.
  9. Contact support. If the nozzle check still fails, stop and call the maker before the warranty question becomes complicated.
Gentlest fix firstEach cleaning uses ink, so check first1Nozzle checkgaps in the lines?2One head cleaningfailing colors only3Nozzle check againoften one is enough4Cap it at about 3Epson stops at three5Wait about 12 hoursink softens the clog6Stronger cleaningPower Clean, flush7Contact supportif the check still fails
Waiting is a real step: a clog often clears on its own after the printer sits.

Menu names differ between models, so follow your printer's user guide for the exact path. Epson's F170 and Sawgrass's SG500 and SG1000 all include a nozzle check and head cleaning in their maintenance tools.

Printer-specific notes

Sawgrass SG500 and SG1000

Sawgrass says these printers run a short nozzle-cleaning cycle every 10 hours, but only while they're plugged in and switched on. Turn one off for a long stretch and you risk clogged nozzles, plus an extended maintenance cycle at power-on that uses extra ink. Sawgrass says there's no setting to change that cycle, so the practical advice is simple: leave it on.

Recent SG500 and SG1000 purchases carry a 3-year or 100,000-print warranty, so persistent clogs are a support call, not a DIY project. More on these printers in our Sawgrass SG500 vs SG1000 guide.

Epson SureColor F170 and F570

Use the nozzle check and head cleaning in Epson's maintenance menu or utility, and follow the F-series user guide for the stronger cleaning option. Our Epson F170 review notes that sublimation inkjets like steady use, so print something every week or so. For the F570, Epson recommends a room at 65–75°F with 45–60% humidity, which also helps keep ink from drying at the nozzles.

Converted Epson EcoTanks

A converted EcoTank uses the same Epson nozzle check, head cleaning and Power Cleaning tools, but Epson's warranty doesn't cover damage from third-party sublimation ink. That makes prevention more important, not less:

  • Use one ink brand only. Mixing brands in the same lines invites problems.
  • Buy ink in sizes you'll use before it expires.
  • Keep tanks topped up. Epson warns that Power Cleaning on low ink can damage the printer.

Owners in forums describe flushing heads with syringes or cleaning fluid. Those methods can damage the printhead or capping parts, and we don't recommend them as a first step. If a converted printer clogs repeatedly, it may be time to move to a factory sublimation printer with support. Our EcoTank conversion guide covers the trade-offs.

Brother SP-1

Use the maintenance options in the printer's menu and Brother's support guides. The SP-1 carries a 2-year limited warranty and replacement service from Brother, so contact Brother if routine cleaning doesn't clear a missing color.

How to keep a sublimation printer from clogging

  • Print a little every week. A small design or a purge page with solid bars of cyan, magenta, yellow and black keeps every channel firing. Sawgrass says printing small jobs regularly keeps the ink flowing.
  • Leave Sawgrass printers on. They need power for their automatic cleaning cycle.
  • Watch the room. Dry, hot rooms dry ink faster. Epson's 65–75°F and 45–60% humidity range for the F570 is a good target for any sublimation printer.
  • Respect ink dates. Opened ink has a limited life; Epson gives 6 months for T49M.
  • Don't let ink run dry. Refill or replace before a tank or cartridge empties, so air doesn't enter the lines.
  • Use the recommended ink. Factory printers are tuned for their own ink. See our best sublimation ink guide for options.
  • Cover the printer if it sits in a dusty craft room.

Common mistakes

  • Cleaning without checking first. Every cleaning uses ink. Print a nozzle check and clean only if it fails.
  • Running cleaning after cleaning. Repeated cycles drain ink and can make things worse. Cap it, then wait.
  • Blaming the printer for color problems. A perfect nozzle check with wrong colors points to the profile or settings.
  • Turning a printer off mid-clean. Start again with a nozzle check if it happens.
  • Using the wrong liquid on the capping station. Sawgrass specifies distilled water only for its printers.
  • Storing ink for "later." Expired ink is a clog risk.

FAQ

How do I unclog a sublimation printer that hasn't been used in a while?

Start with a nozzle check, then run a head cleaning and check again. Sawgrass suggests no more than three to five head cleans in a row, depending on the article, and Epson's ink tank guides suggest waiting about 12 hours after three cleanings before trying a stronger power cleaning. If nothing changes, contact the maker's support.

Why is my sublimation printer not printing yellow (or another color)?

Usually a clogged channel for that color, an empty or expired ink, or air in the line after a refill. Run a nozzle check to see which color is missing, check the ink level, then clean. If the nozzle check is perfect but colors still look wrong, the cause is the color profile or print settings, not a clog.

How often should I print to keep a sublimation printer from clogging?

About once a week is a good habit for most sublimation printers. Sawgrass says printing small jobs regularly keeps ink flowing, and its SG500 and SG1000 run a short automatic cleaning every 10 hours if left plugged in and switched on.

Does head cleaning waste sublimation ink?

Yes, every cleaning uses ink, and Epson's power cleaning uses more than a standard clean. That's why makers suggest checking first and cleaning only the colors that need it, and stopping after a few cycles rather than running cleaning after cleaning.

Can I clean a sublimation printer's capping station with Windex or alcohol?

Sawgrass says to use warm or hot distilled water only on its printers' capping stations, and warns that other liquids can damage the capping station sponge and the print head. Check your own printer's manual before touching the capping area.

Next steps

If your nozzle check is clean but prints still look off after pressing, the problem is downstream: work through our sublimation troubleshooting guide. If you're replacing a printer that clogs too often, our Epson F170 review covers the most affordable factory option.